Frequently Asked Questions

Getting Started

What do I need to start trading?

1. A Web3-compatible wallet (MetaMask, Coinbase Wallet, etc.)
2. USDC on a supported network (Arbitrum)
3. A small amount of ETH for gas fees (to make the initial deposit)

Is there a minimum deposit?

There is no minimum deposit amount, but a minimum of 1 contract is required per trade, and the withdrawal fee is $3 USDC. The maximum single deposit is $1,000 USDC.

Do I need to verify my identity (KYC)?

No. Gambit uses wallet-based authentication. Your crypto wallet is your account. No personal information is required.

What networks does Gambit support?

Gambit supports Arbitrum. All deposits and withdrawals happen on-chain via USDC.

Wallets & Funds

Why are there three wallets?

The three-wallet system separates your funds by purpose:

• Main Wallet handles deposits and withdrawals from the blockchain
• Binary Wallet holds your trading capital
• Vault Wallet holds your vault investment capital

This prevents accidental use of trading funds for withdrawals and keeps everything organized.

How do I move money between wallets?

Use the Transfer option in the account dropdown menu. Transfers between wallets are instant and free. See Transferring Between Wallets.

What's the difference between Available and Reserved balance?

• Available: Funds you can use right now (for trading, transfers, or withdrawals)
• Reserved: Funds locked in open orders or positions. These become available again when orders are cancelled or positions are closed/settled.

Why can't I withdraw from my Binary Wallet?

Withdrawals can only be made from the Main Wallet. Transfer your funds from Binary to Main first, then withdraw.

My balance seems to flicker. Is that normal?

Brief balance fluctuations can happen when the system reconciles real-time updates with full-state snapshots. Your final balance is always accurate.

Trading

What are binary options?

Binary options are simple yes/no contracts. They ask: "Will the price of [crypto] be above [strike price] at [expiry time]?" If yes, the contract pays $1.00. If no, it pays $0.00. You buy or sell contracts at prices between $0.01 and $0.99.

What's the difference between Market Limit and Limit orders?

• Market Limit: Fills immediately at the best available price. Pays the taker fee.
• Limit: Only fills at your specified price or better. Pays the maker fee (usually lower).

See Understanding Orders for a full comparison.

What does "Reduce Only" mean?

Reduce Only ensures your order only closes an existing position. It won't open a new one. This is a safety feature when you want to exit a position without risk of accidentally opening a new one.

What does "Post Only" mean?

Post Only (for Limit orders) guarantees your order adds liquidity to the order book. If it would fill immediately, it's rejected instead. This guarantees you pay the maker fee (typically lower).

What happens when a binary option expires?

It settles automatically. If the underlying price is above the strike, contracts settle at $1.00. If below, they settle at $0.00. Proceeds are credited to your Binary Wallet. You don't need to take any action.

Can I close a position before expiry?

Yes. Place an opposite order (sell if you bought, buy if you sold) for the same contract. Use Reduce Only mode for safety.

Why is the Buy/Sell button disabled?

The button is disabled when:

• No instrument is selected
• Quantity is empty or zero
• Limit price is invalid (for Limit orders)
• You don't have enough available balance to cover the order + fees
• There are no orders on the other side of the book (for Market Limit orders)

How is the percentage slider calculated?

For Limit orders, the slider calculates how many contracts you can afford based on:

Quantity = (Available Balance x %) / (Limit Price + Max Fee Rate)

The slider is one-way: dragging it sets the quantity, but typing a quantity resets the slider.

Fees

How are trading fees calculated?

Fees are calculated on the quantity of contracts, not on the order value:

Fee = Quantity x Fee Rate

See Fees & Fee Tiers for complete details and examples.

What's the difference between taker and maker fees?

• Taker fee: Paid when you take liquidity (Market Limit orders or Limit orders that fill immediately)
• Maker fee: Paid when you make liquidity (Limit orders that rest on the book)

Maker fees are typically lower to incentivize adding liquidity.

Can my fee rate change?

It may be subjected to changes.

What's the withdrawal fee?

A flat $3 USDC fee on every withdrawal. The minimum withdrawal amount is 3 USDC.

Withdrawal Issues

When are withdrawals processed?

Withdrawals are processed daily at approximately 2:00 PM UTC, subject to change. Withdrawal cancellations are locked between 1:00 PM UTC and 2:30 PM UTC while processing is underway.

My withdrawal has not arrived in my on-chain wallet

Withdrawals are subject to approval by an admin before they are processed on-chain. Please be patient and allow time for the review to complete. You can check the status of your withdrawal in the Funding History tab.

My withdrawal amount keeps getting re-deposited

This can happen if there is insufficient available balance in the platform's withdrawal pool to process your request. Please contact support for assistance, and the team will resolve the issue for you.

Why can't I cancel my withdrawal?

Withdrawal cancellations are disabled between 1:00 PM UTC and 2:30 PM UTC daily during the processing window. If you need to cancel, please try again after 2:30 PM UTC.

Vaults

What are vaults?

Vaults are managed investment pools. A vault leader trades using pooled capital from all depositors. Your returns are proportional to your share of the vault.

What's the minimum vault deposit?

100 USDC per deposit.

Why are vault deposits/withdrawals weekly?

Vault operations are batched and processed once per week to ensure orderly entry and exit without disrupting the vault leader's trading strategy.

Can I cancel a pending vault request?

Yes. You can cancel pending deposit or withdrawal requests before they're processed in the weekly cycle.

How are vault returns calculated?

Your PnL = (Your Shares x Current Share Price) - (Total Deposits - Total Withdrawals)

If the vault's total value has grown since your deposit, your shares are worth more than you paid for them.

Are vault investments guaranteed?

No. Vault performance depends on the vault leader's trading. You can lose money. Past performance is not a guarantee of future results.

Referrals

How do I refer someone?

Share your unique referral link (found on the Referral page or in your account dropdown). When someone signs up through your link and trades, you earn referral points.

When does a referral count?

The referred person must click your link before creating their account. The referral code is stored in their browser for 30 days.

What can I do with referral points?

We are still building the referral incentive mechanisms. Check the Referral page time to time for current reward programs and incentives.

Is there a limit on referrals?

No. You can refer as many people as you want.

Technical

Why do I need to sign messages when connecting?

The message signature proves you own the wallet without making a transaction. It's free (no gas) and generates a session token for authentication. This is standard practice in Web3 applications.

Is my private key ever shared?

No. Your private key never leaves your wallet. The platform only receives your signed message, which proves ownership without exposing your key.

What happens if I lose my internet connection?

The platform will attempt to reconnect automatically (up to 5 attempts with increasing delays). Once reconnected, your wallet data refreshes to the latest state. No data is lost.

Why do prices show 4 decimal places?

Binary option prices range from $0.01 to $0.9999 with up to 4 decimal places of precision. This allows for fine-grained pricing on the order book.